x
Call Our Expert
Get An Appointment

Grievance Redressal - Visagiri

Welcome to the Grievance Redressal page of Visagiri. We are dedicated to delivering exceptional visa consultancy services and ensuring your complete satisfaction. Our AI-enhanced grievance redressal process is designed to address your concerns promptly, transparently, and effectively. Whether you have an issue or need assistance, our team, supported by AI-driven tracking and real-time support systems, is here to help.

How to File a Grievance

We strive to resolve any issues you may encounter quickly and fairly. Follow these steps to file a grievance:

  1. Identify the Issue: Clearly outline the details of your concern to help us understand the situation fully.
  2. Contact Us: Submit your grievance through one of the following channels:
  3. Acknowledgment: Our AI-powered system will send an acknowledgment within 24 hours, confirming that your grievance is under review.
  4. Resolution: We aim to resolve grievances within 7 business days. Our team, supported by AI-driven case analysis, will investigate thoroughly and provide a resolution or update on progress.

Escalation Procedure

If you’re not satisfied with the initial resolution, you can escalate the issue to our senior management by emailing info@visagiri.com with the subject line “Grievance Escalation.” Include your original grievance reference number and a detailed explanation of your dissatisfaction. Our senior management will review the case and respond within 3 business days, leveraging AI tools for a fair and thorough evaluation.

Feedback

Your feedback is invaluable in helping us improve our services. After your grievance is resolved, we encourage you to share your experience via the feedback form on our website. Our AI-driven analytics use your input to enhance our processes and client experience.

Contact Us

At Visagiri, we treat every grievance with the utmost seriousness and discretion. For further assistance or to file a grievance, contact our customer support team at info@visagiri.com or call +91-7065-819819. Our 24/7 AI-powered chatbot is also available on our website for instant support. Thank you for choosing Visagiri as your trusted visa consultancy partner.

File a Grievance